Fix HP Printer Carriage Jam

Your HP printer is a vital part of everyday office activities. Sometimes, your printer may experience a carriage jam. The carriage holds the ink cartridges. In the event of a carriage jam, the carriage stalls and the carriage jam error gets displayed on the control panel of the printer. It often happens after a paper jam. If you’re ever faced with an HP Printer Carriage jam issue, you can easily resolve it with a little help.

Steps to Resolve a Carriage Jam in HP Printers

Stuck with a printer carriage jam? Follow these steps when facing this issue.

1. Remove any jammed paper from the printer.
   – Jammed paper is often the main cause of a carriage jam.
   – Remove the jammed paper from the input tray, output tray, the ink cartridge access area, ADF and from under the printer.
   – Try to print again. If the error remains as it is, check all the areas again for any remaining paper.
2. Remove the ink cartridges and reinstall them.
   – Wrongly placed ink cartridges can often lead to carriage jam.
   – Raise the ink cartridge access door and let it come at the center
   – Release the ink cartridges by lifting the lid on the cartridge slot and push the lid back
   – Remove the ink cartridges from the slot.
   – Check for any protective tape on the nozzle. Remove if there is any.
   – Reinstall the ink cartridges into the slot with the nozzle pointed to the printer.
   – Close the lid to set the cartridges in their place.
   – If the issue still persists, try to attempt the same process once again.
3. Disconnect and reconnect the printer with the power outlet.
   – Remove the printer’s power cable from the power outlet.
   – Remove the power cable from any surge suppressors.
   – Connect the power cable directly to the power outlet.
   – Connect the power cable to the printer and turn the printer on.
4. Try to reset your printer.
   – Disconnect the power cable from the printer and unplug it from the power outlet.
   – Wait for one minute and then plug in the power cable back again to the power outlet.
   – Connect the power cable to the printer again.
   – Turn on the printer and check if it’s working properly.
5. If all this does not work out, get your printer serviced.
   – If none of the above steps result in the successful resolution of the carriage jam issue, you must get in touch with a professional for proper servicing of your printer.

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